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Knowledgebase FAQ - Frequently Asked Questions

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What is a Social Counter?

The Social Counter is a small Iot (Internet of things) device who can display followers of different platforms. Actually the Social Counter supports

Wich platforms are supported?

Actually we support the following platforms:

How does work the Social Counter

The Social Counter is a small device with wifi capabilities. After connecting the counter to your wifi router it will request the followers via the internet.

Do I need internet connection?

Yes, the social counter needs a internet connection to request the actual followers. You must connect the counter to your internet router or a wifi hotspot e.g. on your smartphone.

How to find my Instagram-ID?

You only see the Instagram-ID if you created a Meta-Business-Account. To crate a business account go to: https://business.facebook.comĀ  Connect your Instagram page to your business account. Now you wi...

How to connect my Instagram account with the counter?

At first you must connect your Instagram account with facebook business. You will find the howto here. Next click on "Instagram"

How to apply a license?

Go to the "My Counter“s" tab. Type in the license key and click "save". If the license is valid, icon green tick will appear. Now the counter will show the followers again.

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